Frequently Asked Questions

What exactly is in the package?

There will be 5 packs of uniquely flavored gum and occasionally a pack of mints. Each flavor is vigorously searched for all around the world and hard to find at your local grocery store.

When does my #tridenchew package ship? 

We ship during the first week of each month. No later than the 4th. 

 When is my renewal date? Will my subscription auto-renew?

Cratejoy will automatically renew your subscription on the 11th of each month. If you do not want your subscription renewed, you can go to your user account and click “Edit” to update or cancel the upcoming renewal of your subscription at any time. If you need help adjusting your subscription, please email tridenchew@gmail.com.

Can I get tracking on my package?

Each shipment will be accompanied by a notification email with your tracking number included. 

When is the cutoff date to order for each month?

Order by the last day of each month to receive a package during the first week of the following month. Ex: if you order on the 3rd of the month, you most likely won't receive the package until the first week of the next month. 

Please email tridenchew@gmail.com if your question is not answered here.